Contact Us

If you have any questions, concerns, or need assistance, we're here to help!

How to Reach Us

For the fastest response, please email us at Support@shenova.co.uk with your inquiry. Include your order number if your question is about a specific order.

Response Time

We typically respond within 24-48 business hours. During busy periods, response times may be slightly longer.

Common Questions

Business Information 

Alstra E-commerce LLC

483 Green Lanes, London, England, N13 4BS

In Partnership with:

Alstra Payments Limited 

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